The Great Resignation continues to have a significant impact on law firms around the world. We expect to see a trend of more intentional offboarding to gain insight into the causes of turnover and tighter access controls to prevent data leakage. But what about the lifeblood of the business: your firm’s knowledge? If a subject-matter expert (SME) leaves the firm, how can team members access the organizational lessons learned to efficiently overcome the challenges they face? Join experts from NetDocuments and Upland BA Insight to examine the immediate and potential long-term effects of the Great Resignation on law firm knowledge management and retention and the ability to surface the information your teams need, when they need it. Discover tools that can help get people up to speed quickly on matters and common issues when a SME is no longer with the firm. Make sure the Great Resignation doesn’t turn into the Great Exfiltration as knowledge walks out the door.
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Senior Manager, Product, NetDocuments
Director, Systems Engineering, Upland BA Insight